Question about refund. Ebay related

[markus71]

Bought a record that was listed as a perfect copy but when I received it it appeared to have weird spots (pressingdefects) and some sort of heat damage that makes it completely unplayable.
Seller offered me a refund for the record but is it fair to demand a refund for the shipping ($19) as well? After all I wouldn't have spent money on this if I knew it was in such terrible condition.
Seller obviously didn't inspect the record before listing it.

Just a refund for the record still leaves me with an unplayable record and $19 wasted on shipping.

 

[gaz]

A refund should incl your postage, however you have to send the record back if you follow ebay/paypal policy , and your not entitled to claim return postage ..... ebay!





Ask for it all and see what seller says

 

[stratasphere]

I received a record with heat damage once and was fully refunded. The seller told me to keep the record because it was unsellable. If it is a seller you do regular business with you probably will not have to return it to get a full refund.